A GP surgery which provides care for more than 1,000 patients was found to be requiring improvement following a visit by healthcare inspectors - but praise has been given for improving patients’ experiences.
Caxton House, on High Street, Grimethorpe, was visited by healthcare inspectors from the Care Quality Commission (CQC) and although the home’s safety, its care and responsiveness were all praised in their report, its effectiveness and leadership were found to be lacking.
The practice, run by Dr Indra Rani Saxena, has had a chequered history in recent years and was plunged into special measures - the CQC’s lowest category for failing services - in April 2015. However, chief inspector Dr Rosie Benneyworth opted to lift Caxton House out of special measures following the latest visit, which took place late last year.
Ms Benneyworth, in her latest report, said: “We carried out an announced comprehensive inspection on October 10, 2018, and the practice was rated as inadequate and enforcement action taken against the provider. We carried out a further inspection in February last year and while some improvement was seen, the practice was rated as inadequate and placed into special measures.
“The practice reviewed how they monitor those who circumstances may make them vulnerable and those experiencing poor mental health. Joint clinics with other services were now held in the practice. Audits had been performed, however improvement in the overall outcomes for hypnotic prescribing and some cancer screening was yet to be demonstrated in the national figures as the changes needed to be embedded into practice.
“The practice organised and delivered services to meet patients’ needs. However, appointments were not available before 9am and there was no clinical cover during this time. I am taking this service out of special measures. This recognises the improvements made to the quality of care provided by this service.”
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Improvements but surgery is still under microscope
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