BARNSLEY’S Transport Interchange has won a national award for measures taken to provide a safe environment for both passengers and staff.
The interchange has been accredited with the Safer Bus Station Award, making it one of only 13 bus stations in the country to hold the title.
The recognition comes as South Yorkshire Passenger Transport Executive has made a number of improvements to safety and security across the interchange, which has resulted in 76 per cent of passengers reporting that they feel fairly or very safe whilst in the interchange.
As part of SYPTE’s long term commitment to improving its customer service offer to meet the needs of all passengers, employees at Barnsley Interchange recently began a trial introduction of wearing body cameras when on duty.
Customer service ambassadors at the interchange are the first in South Yorkshire to benefit from this new technology, and if the trial is a success cameras will be supplied to staff across all South Yorkshire bus stations.
SYPTE’s director of public transport Ben Gilligan said: “It’s a great achievement to have been awarded the Safer Bus Station accreditation at Barnsley Interchange, which recognises our long term commitment to making this location, alongside all of our interchanges, safer places.
“As an organisation we take feedback from our customers incredibly seriously, to ensure that we are providing them with the level of service they require, and it is extremely encouraging to see that there has been a rise in customers who feel safe when using Barnsley Interchange.”
