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Introduction

Welcome to the Barnsley Chronicle Newspapers Ltd. privacy notice. We respect your privacy and are committed to protecting your personal data.

This notice gives you information on how we collect, process and look after your personal data through your interactions (online or offline) with us (whether through a use of a website, purchase of product or service or signing up to a newsletter) and tells you about your privacy rights and how the law protects you.

Please read this privacy notice together with cookie notice and any other privacy notice we may provide on specific occasions when we are collecting your personal data so you are aware of how and why we are using your data.

This notice was last updated on [ 6.3.2019 ].

Who we are and contact details

Barnsley Chronicle Newspapers Ltd. is the controller and responsible for your personal data (collectively referred to as "COMPANY", "we", "us" or "our" in this privacy notice).

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details
Barnsley Chronicle Newspapers Ltd. - Data Protection
Email: dp@barnsley-chronicle.co.uk
Or write to: Data Protection, Barnsley Chronicle Newspapers Ltd., Church Street, Barnsley, South Yorkshire. S70 2AS

Please inform us of changes

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. If you leave our website, we encourage you to read the privacy notice of every website you visit.

We may share your personal data with a third-party auditing organisation so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards.

The data we collect about you

Personal data is information about an individual from which that person can be identified. It does not include data where the identity has been removed. We may collect, use, store and transfer different kinds of personal data about you as set out below:

  • Your identity including your name, username or similar identifier, marital status, title, date of birth and gender.
  • Your contact details including your billing address, delivery address, email address and telephone numbers.
  • Your financial details including your bank account and payment card details.
  • Transaction information about you including details about payments to and from you and other details of products and services you have purchased from us.
  • Technical information including internet protocol (IP) address, your login data (username and password), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
  • Profile information including your interests, preferences, feedback and survey responses and how you use our website.
  • Communications information including your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How do we collect your personal data?

We use different methods to collect data from and about you including:

Directly: You may give us your identity, contact and financial information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our products or services; create an account; subscribe to our services or publications; agreed to receive marketing materials; enter a competition, poll or survey or give us feedback.

Automatically: We may automatically collect Technical Data about your equipment, browsing actions and patterns when you are on our website. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources examples of which are set out below:

B2B database suppliers, Information published on your business website and or business Facebook page, Industry Events, procurement websites, relevant Industry Associations and Society’s, and when part of a subscription agreement.

How do we use your personal data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:

  1. Where we need to perform a contract we are about to enter into or have entered into with you.
  2. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  3. Where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us at the address listed at the front of this policy.

For what purposes do we use your personal data?

We set out below a description of the ways we plan to use your personal data, and the legal bases we rely on to do so. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.

Reason for use of personal data Type of data involved Lawful basis for processing the information
To register you as a new customer Your identity and contact details To perform a contract with you
To process and deliver your order including managing payments and collecting money owed to us Your identity and contact details including financial and transactional information about you To perform a contract with you and for our legitimate interests (i.e. to recover debts due to us)
To manage our relationship with you including asking you to leave a review or to update you about changes to our policies Your identity and contact details as well as profile information and communications preferences To perform a contract with you, for our legitimate interests (updating records and to assess how customers use our products) and to comply with a legal obligation
To enable you to take part in a prize draw, competition or complete a survey Your identity and contact details as well as profile information and communications preferences To perform a contract with you, for our legitimate interests (to study how customers use our products, to develop them and grow our business)
To administer and protect our business and our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) Your identity and contact details as well as profile and technical information about your use of our website and services For our legitimate interests (for running our business including network and IT security and to prevent fraud) and to comply with our legal obligations
To deliver website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you Your identity and contact details as well as profile and technical information about your use of our website and services and communications preferences For our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences Technical information about your use of our website and services. For our legitimate interests (to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you Your identity and contact details as well as profile and technical information about your use of our website and services and communications preferences For our legitimate interests (to develop our products/services and grow our business)
To Audit our database and verify our circulation figure for selected titles. Your identity and contact details as well as your personal identifier question answer. For our legitimate interests (to verify the information provided in line with Audit Bureau Circulation standards, for auditing purposes)
On receipt of request, to send you a copy of the Advertising Rate card Your identity and contact details , your email address To fulfil your request and For our legitimate interests (to send out information requested, to develop our products/services and grow our business)
Individuals who want to receive a regular copy may subscribe and pay to receive a regular copy. Your identity and contact details, your email address. For our legitimate interests (to update our database and verify information we hold is correct, your email is used to access vouchers we may send to obtain your subscription copy. We may email or write to inform you of a decision about eligibility and to advise you what to do next to receive a copy)

Legitimate Interest means our interest in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

How do we use your information for marketing purposes?

We want to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can view and make certain decisions about your personal data and you can unsubscribe to stop receiving email communications by contacting Data Protection at Barnsley Chronicle Newspapers Ltd., Church Street, Barnsley, S70 2AS or email dp@barnsley-chronicle.co.uk

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion and, in each case, you have not opted out of receiving that marketing.

We will get your express opt-in consent before we share your personal data with any company outside of our group of companies for marketing purposes.

How do I opt-out of marketing?

You can ask us or third parties to stop sending you marketing messages at any time contacting us to update your communication preferences that we hold on our database, where applicable you can click unsubscribe to stop receiving email communications or by following the opt-out links on any marketing message sent to you at any time. You can also contact us directly to opt our out of receiving any marketing information by contacting Data protection at Barnsley Chronicle Newspapers Ltd., Church Street, Barnsley, S70 2AS or email dp@barnsley-chronicle.co.uk.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. For more information about the cookies we use, please see here.

Change of purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. We may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

When might you disclose my personal data?

We may have to share your personal data with other parties for our legitimate interests or as required by law as set out below.

  • Other companies in the same group as the Company (which are all based in the United Kingdom) and provide IT and system administration services and undertake leadership reporting. Service providers based in the United Kingdom who provide IT and administrative services.
  • Professional advisers including lawyers, bankers, auditors, Health and Safety advisers and insurers based the United Kingdom who provide consultancy, banking, legal, Health & Safety and insurance and accounting services.
  • HM Revenue & Customs, regulators and other authorities based in the United Kingdom.
  • We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Is any information transferred outside of the EEA?

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented

  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

What data security is in place?

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including contact, identity, financial and transaction information) for six years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data – see your legal rights below for further information.

We may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

  1. Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Although we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the of the data; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  7. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

 

If you wish to exercise any of the rights set out above, please contact us at the address detailed at the start of this notice.

 

You have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

These Terms and conditions are dated 16 October 2017.

In these terms and conditions the “Barnsley Chronicle”, “Company”, “we” or “us” means The Barnsley Chronicle Limited with registered office at 47 Church Street, Barnsley, S70 2AS. The website or websites means all the websites owned and/or operated by us.

These terms apply to all users of this website. If you do not accept these terms then you should immediately stop using this website. your use of the website confirms your acceptance of these terms. We cannot guarantee that you will always be able to access the website; we will not be liable to you for any interruption or delay that you experience in accessing the website, whatever the cause.

No metatags, hyperlinks or other forms of linkage whatsoever to any other website may be imposed on the website unless express prior permission has been given. Access to particular areas of the website may be subject to additional terms to which you confirm your acceptance of by entering the particular areas. If you do not accept those terms then you should immediately stop using those pages.

The Barnsley Chronicle does not warrant that functions contained in the website content will be uninterrupted or error free, that defects will be corrected or that the Content or the Server(s) are available free of viruses or bugs.

This website is made available on the basis that there are excluded, to the extent permitted by law, any terms implied by statute or otherwise and all liability for any loss or damage however it arises out of the use of this website or reliance on its content.

Variation of these terms & conditions

We reserve the right to make changes to any part of the website. It may therefore be necessary to change these Terms and Conditions. If we do change the Terms and Conditions, we will update the date above. If you use any of the website after we have published such changes, you will be agreeing to be bound to those changes. If you do not agree to be bound by the changes then you should immediately stop using the website.

Editorial Policy

We encourage users to share, debate, and discuss points of views on our website and Facebook pages.

Everyone has the right to express themselves but should also respect other users. The Barnsley Chronicle is impartial and as such will always endeavour to avoid colouring a debate by censoring or altering its content where possible.

While we accept no legal responsibility for individual’s comments, there are occasions when the Barnsley Chronicle may be obliged to intervene. Where this is the case, the following guidelines will be applied.

You must not make or encourage comments that are:

  • defamatory, false or misleading;
  • insulting, threatening or abusive;
  • obscene or of a sexual nature;
  • offensive, racist, sexist, homophobic, discriminatory or otherwise objectionable;
  • promoting illegal activity;
  • intended to deceive;
  • in contempt of court, i.e. would prejudice a police investigation or court case

These rules do not cover all eventualities and are intended as a guideline and portray the spirit of policy only.

Reader comments that violate the letter or spirit of these rules or our Terms may be removed. If we do remove something, we will generally remove posts, or where necessary, whole threads (not parts). This means that even if only one sentence is objectionable, the whole comment will usually be removed.

We hope that you will understand that, once properly notified of a complaint, we may have to remove a contribution for legal reasons (whatever the rights and wrongs). We are unable to enter into dialogue about individual cases.

To report an inappropriate comment on the website email editorial@barnsley-chronicle.co.uk.

Contributions

By submitting any material to us on the website or by email or otherwise, you automatically grant the Barnsley Chronicle the royalty-free, perpetual, irrevocable right and license to use, reproduce, edit, adapt print and publish, such material (in whole or part) worldwide and/or to incorporate it in other works in any form. By submitting your content, you warrant that you have the right to grant this licence.

You also acknowledge, agree and warrant:

  • Your order breaching the requirements of these Terms;
  • we may select or reject any material for publication at our sole discretion and no correspondence will be entered into;
  • material submitted by you may be published in any publication (in print or online) or website produced or published by the Barnsley Chronicle and/or may be supplied by us for publication by third parties at our discretion;
  • you are over 18 years of age and you are the bill payer or have the permission of the bill payer to send us the material;
  • your email address and password are personal to you and you will not allow anyone else to use them;
  • you will not impersonate any other user of the website or do anything to assist an unregistered user to gain access to the website; and
  • that use of your personal data by us is subject to our Privacy Policy.

You will not submit any material to us (whether through the website or by email or through any other form of communication) which infringes any intellectual property rights, such as copyright and trade marks. This means generally that you must own the rights in everything you submit or must obtain permission from the rights owner to submit the material.

You understand and agree that any breach of these Terms may cause us damage and loss and you agree to indemnify us and keep us at all times fully indemnified from and against all claims, costs, loss or damage incurred by us directly or indirectly as a result of any breach of these terms and conditions.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting material in breach of these Terms. we may also disclose the identity to relevant third parties of anyone we reasonably believe has submitted content which is defamatory.

Links

This site provides links to other websites. These links are for your convenience only and do not signify that we endorse or have any responsibility for the content of or any transactions that you enter into relating to those linked sites. use of third party websites is entirely at your own risk.

Content

All material on this site is protected by copyright. You may only copy, download and reproduce it for your own personal use. you must not use it for reproduction on any other website, or in any way for commercial purposes or for gain unless you first obtain our written consent. You must not post any copyrighted material on this website.

Registration

Where any part of the website requires that you register in order to use it, you are obliged to provide accurate and complete registration information. It is your responsibility to update and maintain any changes to that information (including your e-mail address) by altering your details as appropriate.

Registration is at your own risk and we will not be liable for any unauthorised transactions made using your user name, pin number or password.

Competitions

In-paper and website Competition terms and conditions

  1. Competitions are open to all UK residents over the age specified within the competition text.
  2. Employees of the Barnsley Chronicle and associated companies, the prize provider and their immediate families and agents may not enter.
  3. Entry into any competition does not give rise to any binding agreement between the parties.
  4. Competition entries must be made in the manner and by the closing date specified on the competition notice. Failure to do so will disqualify the entry.
  5. Unless otherwise stated, there is no limit on the number of competition entries that can be received from an individual.
  6. There is no purchase requirement to enter a competition.
  7. Where entries are made via a coupon or form it is not acceptable to submit photocopies. Photocopies will be void.
  8. Proof of posting cannot be accepted as proof of delivery.
  9. We cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside our control.
  10. Incomplete or indecipherable entries will be void.
  11. The winner(s) may be notified by telephone, text or e-mail and the results may be published in the Barnsley Chronicle or on this website.
  12. We reserve the right to report details of competition winners, to take photographs (or other visual media) and to publish such media.
  13. The judges' decision will be final and no correspondence will be entered into.

Prizes

  1. All prizes are subject to availability and, should any prize be unavailable, no liability will attach to the Barnsley Chronicle.
  2. The prize must be taken as offered and no cash alternative will be offered.
  3. When prizes are supplied by third parties we are acting as their agents and as such we exclude all liability for loss or damage you may suffer as a result of any competition.
  4. Entrants should note that unless stated otherwise by us, we do not accept responsibility for the return of any Competition entries, including those consisting of artistic or other material, and may dispose of entries at our discretion.

You will be deemed to have accepted all Terms and Conditions and to agree to be bound by them by entering a competition.

Premium Rate Competitions

The following terms and conditions will govern the competitions using premium rate SMS and telephone lines and are in addition to the all other terms and conditions and any specific conditions stipulated on the competition page of the newspaper or website.

The Barnsley Chronicle will always notify you of the charges for entering a premium rate competition. For example, when entering a competition, the newspaper or website on which the competition was featured will inform you of the price for entry. Please note that your network operator may also charge an additional standard messaging fee for any SMS sent or telephone call made or received by you. you should consult your network operator for further details of these standard costs. Networks may limit maximum spend. Contact your network provider for further details.

Charges for entering a competition will be deducted from your available credit time if you are a pre-pay customer or will appear on your monthly statement if you are a pay monthly customer. Entries received the closing date of the competition will be invalid and will not be entered into the competition but may still be charged. You must obtain the permission of the person paying the bill for the relevant mobile device. By entering the competition you agree that the Barnsley Chronicle may contact you by email, post or SMS with offers that may be of interest. you will not be charged for receiving these messages and you may opt out anytime by texting STOP to the originating number.

By entering into a Competition you agree that the Barnsley Chronicle may contact you by email or SMS with offers that may be of interest. you will not be charged for receiving these messages and you may opt out of text message communication at anytime by texting STOP to the originating number. You may opt out of Email marketing communications by following the unsubscribe link located at the bottom of the email.

Third Party websites

Some third party sites which are either embedded into the website or links are provided are sites which are operated by third parties with whom the Barnsley Chronicle has a commercial association, including but not limited to sites by means of which you can make payment for use of the website or associated services. If you wish to make any purchases or enter any financial dealings on such website, you will be entering a contract with the relevant third party operator who will ask you to supply information about yourself and on your financial affairs, including your bank or credit card details. The third party operator will have their own terms and conditions and privacy policy and it is up to you to indicate your consent or otherwise to the use that the third party proposes to make of your personal data. While we select our trading partners with care, the Barnsley Chronicle cannot be held liable for any loss or damage whatsoever which you may suffer as a result of your decision to enter any dealings or transactions with, or supply personal information to, a trading partner or any third party. Please ensure you are aware of whom you are contracting with and the relevant terms and conditions prior to entering into any contract.

Product and Adverts Essentials

This website offers users the ability to order products within various sections on our website (“our “Products”).

This website also offers users the ability to purchase advertising space, either for a certain location or space over a defined period, or to be visible periodically for a number of page impressions spread over a defined period; we refer to this advertising space as “Adverts”. (See the separate Terms and Conditions for Adverts).

Any goods or services available through, and material of any kind accessible or relating to our website, are referred to as our “Services”.

We may add or remove Products or Adverts from our Services at any time without notice.

Terms of purchase for Products

If the Product in question includes an image, or other user content (such as prints, digital images or other products which bear images or user content on or within them) or a digital product (e.g. a digital copy of a photograph) it is a “Personalised Product”; if it is a standard Product which does not include any selected image or user content it is a “non-personalised Product”.

A contract between a user and this website for the purchase of a Product is created as follows:

  • The user places the order for a Product on the website by pressing an order confirmation button at the end of a checkout process.
  • By confirming your order, you are agreeing to purchase the Product you have selected.
  • At this point, we take payment for your order by means of a secure third-party payment gateway.
  • Your order will be confirmed either by writing, by email, by directing you to a “Thanks for your order” page or by fulfilling the order. You will also receive an email detailing your order for the Product, and other information we must provide to you. This email may be sent by our servers and/or may be sent by the third-party payment gateway, thereby confirming payment and the order.

Note that we may reject an order in certain circumstances, namely:

  • your order breaching the requirements of these Terms;
  • the use of images which are corrupted, unsupported technically or inadequately pixelated;
  • the Product you order being unavailable;
  • our inability to obtain authorisation for your payment; or
  • a relevant pricing or Product description error being identified.

If your order is rejected, we will contact you to confirm this and refund any payment made for that order.

We will endeavour to deliver goods and provide services on the basis and in accordance with the timescales mentioned on this site but time shall not be of the essence of those arrangements and we will have no liability if we are delayed in or prevented from providing the goods/services by factors beyond our control.

This website is made available on the basis that there are excluded, to the extent permitted by law, any terms implied by statute or otherwise and all liability for any loss or damage however it arises out of the use of this website or reliance on its content.

Returns, refunds and cancellation

You have the right to cancel your contract for the purchase of a non-personalised Product, provided you notify us of the cancellation no longer than 14 days after the day following the day on which the Product is delivered. you must return the unused non-personalised Product to us within 14 days of notifying us of the cancellation, and must pay the cost of returning the Product to our nominated address. we will refund the purchase price you have paid for the Product and its standard delivery charges (but not any expedited, tracked or other special delivery charges you may have chosen to pay) within 14 days of its return.

However, if the value of the Product has been reduced by any handling of it beyond what is necessary to check whether the Product is as expected, we may deduct an amount to reflect that reduction in value from the sum we refund to you. Please follow any returns procedure for non-personalised Products which we specify from time to time.

Please note that the right to cancel a contract and return Products does not apply to any Personalised Products - although you do have the right to reject any Product which is faulty or not as described in our specifications.

Terms of purchase for Adverts

Click here for terms and conditions relating to advertisements.

Intellectual property

The website and/or the services contain content owned by the Barnsley Chronicle. The Content is protected by copyright, trademark, patent, trade secret and other laws. The Barnsley Chronicle owns and retains all rights in the Content and the website and the Services.

Delivery Policy

Yes, some areas of the website can be accessed without disclosing personal information. However, other services offered by the websites will ask for personal details.

Our standard estimated delivery time is 3-5 working days.

This duration may be longer for certain Personalised Products that require administration or processing time that is longer than usual (e.g. purchasing an archive photograph from the Photosales section or purchasing a non-print Personalised Product).

Indemnity

You agree to indemnify and hold the Barnsley Chronicle, its subsidiaries, and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, demand, claim or legal proceedings brought or threatened, including expenses of any character suffered or incurred arising out of your use of the website or the Services in violation of this Agreement, and/or arising from your use of or conduct on the website or in use of the Services and/or a breach of this Agreement.

Law and Jurisdiction

Your use of this website, these terms and any matters arising are subject to the laws of England. Any dispute is subject to the exclusive jurisdiction of the Courts of England. Save as specifically provided otherwise, this website is targeted only at, and goods and services are only available to, UK residents.

 

Complaints

At the Barnsley Chronicle, we try to get things right but occasionally, we make mistakes.

If you have a complaint about a story featured on our website, please contact the newsdesk on 01226 734262 or by email: editorial@barnsley-chronicle.co.uk.

We abide by the Editors’ Code of Practice as demanded by the Independent Press Standards Organisation. For details on the code and what to do should you be unsatisfied with the way we handle your complaint, please visit www.ipso.co.uk.

 

 

Our standard terms and conditions of Advertising and Payment are set out below and are applicable to all advertising booked in any of the Company’s newspapers, other publications and internet sites or with regard to any other business transacted.

General

In these terms and conditions the "company" means The Barnsley Chronicle Limited of 47 Church Street, Barnsley, S70 2AS; and the Advertiser means any person or company placing with the Company an order for the publication of an advertisement in any of the Company’s newspapers, other publications or internet sites, or any person or company placing with the Company an order for the distribution or insertion of leaflets or other publications or materials with any of the Company's newspapers or other publications.

Acceptance of Conditions

In placing an order for the publication of an advertisement, the Advertiser accepts these terms and conditions. No term or condition that conflicts with them is binding on the Company or the Advertiser unless it is in writing and signed by or on behalf of both parties by an authorised signatory. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. If any provision in these terms and conditions is held to be invalid or unenforceable in whole or in part the remainder of them shall continue to apply. The Company reserves the right at any time to change in whole or in part these terms and conditions.

CONDITIONS OF ACCEPTANCE OF ADVERTISEMENTS

Advertiser's Warranty and Indemnity

  1. The Advertiser warrants:
    • that the advertisement is legal, decent, honest and truthful and that it complies with the British Codes of Advertising and Sales Promotion, with any relevant codes of practice and with all requirements of current legislation;
    • that nothing in the advertisement is defamatory or constitutes a malicious falsehood;
    • that the publication of the advertisement will not infringe copyright or any other rights vested in a third party; and
    • that the Advertiser has secured all necessary authorities and consents in respect of the use in the advertisement of any pictorial representations or other representations of (or purporting to be of) living persons and of references to any words attributed to living persons.
  2. The Advertiser will indemnify the Company in respect of all costs, damages or other charges arising as a result of the publication of their advertisement or incurred in connection with any actions or claims brought against the Company arising from a breach by the Advertiser of the warranties in this paragraph 1 or otherwise from the publication of the advertisement.

Refusing or Amending Advertisements

  1. The Company reserves the right to refuse to publish any advertisement whether or not the advertisement has been accepted or previously published.
  2. The Company may require any alteration it considers necessary or desirable in an advertisement as a prior condition of its publication, whether or not such advertisement has been accepted or previously published.
  3. The Company will permit only standard abbreviations and no hyperlinks or metatags may be included in any advertisements save with the prior consent of the Company.

Placement of Adverts

Whilst the Company will endeavour to comply with reasonable requests from Advertisers, the Company does not guarantee the publication of any advertisement or its publication on any particular date or in any particular position.

The Company has at its absolute discretion the right to decide the classification, if relevant, for any advertisement.

Cancellation

  1. The Company may cancel the Advertiser's order at any time and shall give notice of the cancellation before the next due date of publication of the advertisement if practicable.
  2. In no event can orders be cancelled once the Company has commenced to carry out the order in accordance with the first publication date requested by the Advertiser. In other cases notice of cancellation must be received by the Company prior to the relevant current deadline.
  3. All cancellations must be notified in writing by post or fax. E-mail notice of cancellation is not acceptable.
  4. In the event that a cancellation is accepted and agreed by the company a full refund of any monies paid will be granted.

Copyright

  1. Copyright of all artwork, copy or other material created, reworked or contributed to by the Company shall vest in the Company.
  2. The Advertiser authorises the Company to record, reproduce, publish, distribute and broadcast (or to permit the same) all advertisements (including but not limited to text, artwork and photographs) and to include and make them available in any information service, electronic or otherwise.

Advertiser's Property

All artwork, photographs, leaflets, film or other property delivered by the Advertiser to the Company is held by the Company at the Advertiser's risk and the Advertiser should insure all such property against loss or damage from whatsoever cause. The Company reserves the right to destroy without notice all such material after the date of its last use in connection with the publication of an advertisement, unless the Advertiser has given written instructions to the contrary.

Box Numbers

  1. The Company will endeavour to forward all replies to a box number, to the Advertiser, as soon as possible after receipt, but the Company accepts no liability in respect of any loss or damage alleged to have arisen through delay in forwarding or omitting to forward such replies, howsoever caused. Box addresses must not be used for sending goods or materials of any value. The Advertiser authorises the Company to examine material passing through boxes and hereby authorises the Company to return to its originator or destroy any communication, which, in the opinion of the Company, should not be delivered to the Advertiser.
  2. Advertisements from dealers are not accepted under a box number, nor may a box number be used for the distribution of trade canvassing material.

Disclosing Information

  1. All advertisements must be accompanied by the Advertiser's full name and address and the Company may require evidence of authenticity of any advertisement. All trade advertisements must contain a trading name.
  2. The Company reserves the right to refuse an advertisement containing only a mobile telephone number unless the Advertiser discloses to them a BT land line number (or similar).
  3. The Company reserves the right to disclose the name and address of Advertisers if required by law or any regulatory or government authority or to other third parties where the Company, in its sole discretion, deems it reasonable.

Limitation of Company's Liability

  1. The Advertiser shall check the advertisement and notify the Company immediately in writing of any errors. The Company assumes no responsibility and shall not be liable for the repetition of errors in a series of advertisements unless it has received reasonable written notice from the Advertiser.
  2. In the event of any error, misprint or omission in the printing of an advertisement or part of an advertisement (however caused) the Company will either re-insert the advertisement or relevant part thereof, or make a reasonable refund or adjustment to the cost. No re-insertion, refund or adjustment will be made where the error, misprint or omission does not materially detract from the advertisement.
  3. In no circumstances shall the Company's total liability (including consequential liability) in respect of any error, misprint or omission exceed either the amount of a full refund of any price paid to the Company for the advertisement in connection with which liability arose, or the cost of a further or corrective advertisement of a type and standard reasonably comparable to that in connection with which liability arose.
  4. Save as set out in this paragraph 9, the Company accepts no liability in respect of any loss or damage occasioned directly or indirectly as a result of the publication of any advertisement or any loss or damage occasioned directly or indirectly by any total or partial failure (however caused) of the publication of any advertisement in any of the Company's newspapers, other publications or internet sites in which the advertisement is scheduled to appear.

Assignment

  1. The Company shall be entitled to assign its contract with the Advertiser or any of its rights or benefits thereunder.
  2. The Advertiser may not assign, transfer, sub contract, charge or in any other way deal with any of its rights or obligations under this Agreement without the Company's prior written consent.

Data Protection Act

  1. The Company will hold information it obtains in its dealings with customers to administer the Advertiser's account, for statistical purposes, for debt collection and for fraud and crime prevention. If the Advertiser does not wish its information to be used for marketing purposes, it should inform the Company in writing.
  2. Telephone calls to the Company may be monitored or recorded for staff training purposes.

Advertising Agencies

  1. An advertising agency, whether recognised or not, submitting an advertisement shall conform to the conditions laid down by the Institute of Practitioners in Advertising regarding observance of the provisions of the British Code of Advertising Practice and to the Standard Conditions for transactions of business between newspapers and advertising agencies as agreed between the Newspaper Society and the Institute of Practitioners in Advertising.
  2. The terms of the Recognition Agreement between the Newspaper Society or between the Newspaper Society and the Newspaper Proprietors Association and recognised advertising agencies are deemed to be incorporated in these conditions of acceptance for the publication and transmission of all advertisements accepted from a recognised agency. Without prejudice to the foregoing, these conditions of acceptance specifically extend to any personal guarantee given by the directors of or any other person on behalf of a recognised agency in respect of any unsatisfied liabilities of the agency in the event of the agency's liquidation or insolvency. Such guarantee is part of these conditions of acceptance.

13 Leaflets For the purpose of these terms and conditions, any leaflet or other publication or material distributed with any of the Company's newspapers or magazines is deemed to be an 'advertisement', and references to the publication of such advertisements is deemed to be the distribution or insertion of such leaflet or other publication or material.

PAYMENT TERMS FOR ADVERTISERS

Orders for the insertion of advertisements are accepted subject to the following payment terms:

Rates

  1. The Company reserves the right at any time to change the scale of advertising rates and to apply such rates to advertisements (series or otherwise) accepted and not wholly executed at the time of any such change.
  2. (ii) It is the responsibility of the Advertiser to bring to the Company's attention at the time of booking any discount, allowance or exemption from Value Added Tax to which entitlement is claimed.
  3. All gross advertising rates (except classified lineage and semi display) are subject to the Advertising Standards Board of Finance levy from time to time (currently 0.1%) payable by the Advertiser to help finance the self-regulatory system.
  4. All rates and prices quoted by the Company are exclusive of Value Added Tax.

Advertising Agencies

  1. Commission will only be granted to agencies formally recognised by the Newspaper Society or the Company at the time of placing the order. The rate of commission payable will be determined by the Company and may be carried or withdrawn at the Company's discretion at any time, subject to giving the advertising agency seven days written notice thereof.
  2. All advertising agencies claiming commission must quote order numbers for every booking made.

Time of Payment

  1. Unless credit terms have been agreed, pre-payment for any advertisement must be made in full no later than the relevant deadline.
  2. In the event that credit terms are approved, payment shall be made for each advertisement no later than thirty days from the date of the invoice for such advertisement. Should the Advertiser be in breach of these terms, or of any contract with the Company, then the full amount in respect of all advertising published and all other amounts accruing from the Advertiser shall become due and payable.
  3. The Company reserves the right to withdraw credit facilities from any Advertiser at the Company's discretion.
  4. Payments by post must be by cheque or postal order made payable to the Company and crossed. All payments must be accompanied by the relevant invoice, statement or remittance advice issued by the Company.
  5. Any query in respect of an invoice must be brought to the attention of the Company within seven days of its issue. The existence of a query on any individual item on an account shall not affect the due date of payment of any balance of such account.

Late Payments

  1. The Company shall be entitled to charge interest on all sums due at a rate of 5% above the base rate for the time being of Barclays Bank plc until payment is received, after as well as before any judgment is obtained, together with compensation for late payment under the Late Payment of Commercial Debts (Interest) Act 1998 and regulations made thereunder.
  2. The Company shall be entitled to add to any sums due any reasonable costs and expenses (including administrative costs) incurred by the Company in obtaining payment thereof on an indemnity basis.
  3. The Company shall be entitled to charge the Advertiser £15.00 in respect of any cheque tendered which is not met upon presentation (and to vary this charge at any time without notice).
  4. The Company reserves the right to exercise a lien over any documents or other property of the Advertiser in its possession if the Company's charges are not paid in accordance with these terms and the Company's rate card from time to time.