A CARE home which was recently announced as Barnsley’s best has bagged an outstanding report from the Care Quality Commission.
Dearnevale, on Elizabeth Street, Grimethorpe, was praised by inspectors who visited the facility which provides care to 42 adults aged between 18 and 65 and specialises in treating those with severe disabilities including brain injuries.
The report, which was published this week, shows its leadership, effectiveness and care were all found to be outstanding, while its responsiveness and safety were deemed to be good.
The overall outstanding rating is the CQC’s highest mark and was given after the inspectors’ unannounced visit, which took place between November 8 and 16 last year, and marks an improvement since the home was given a good rating in 2015.
“There was a very friendly, welcoming and homely atmosphere throughout the home. People had highly positive, trusting relationships with staff to help them feel safe,” the report said.
“Robust systems and processes ensured people’s safety, including the safe management of medicines. Individual risk assessments were known and proactively planned with people.
“People were supported to have maximum choice and control of their lives and we saw examples of how people had been supported to meet their identified goals and aspirations.
“Staff were highly skilled and knowledgeable about each person they cared for and they were highly committed to making a positive difference every day to every person.
“Care was clearly focused upon each person as an individual, with meaningful and purposeful activities based upon people’s real interests, goals and outcomes. People and their families felt listened to, involved, valued and empowered. Technology was used extensively and individually to support and enable communication.
“The management team valued and inspired the staff. There was a clear set of values in the service and these formed the focus of shared purpose. There was mutual professional respect for people, whatever their role in the service and a clear commitment to driving quality.
“Leadership and management of the home was highly visible, fair, open and transparent and formed an excellent basis for ensuring people’s needs were met in an individualised and person-centred way.”
According to a study carried out by carehome.co.uk, a Trip Advisor-style web site which monitors and scores care homes across the country, Dearnevale has a review score of 9.9 out of 10.
That impressive figure saw it achieve a top six place out of 1,499 homes in Yorkshire.
Helen McGowan, manager at the home, said: “We are absolutely ecstatic - not only are people recognising what we do and the kind of care we provide, but to know it is because of the recognition from service users and their families makes it all the more rewarding.
“Knowing families understand and value the care we give their loved ones is overwhelming.”
